In this episode, our host Kerri Roberts, a 20 year HR Pro, explores conflict, and more specifically, what leaders and HR professionals can do to address and manage conflict in the workplace effectively. And while most of us prefer to turn a different direction and ignore the drama, it's killing your culture and your productivity. Tune in to hear:
- Why ignoring workplace conflict can lead to decreased productivity, legal issues, and a decline in employee morale
- Actionable tips for leaders on how to manage team conflicts, from early intervention and fostering open communication to facilitating mediation and promoting empathy among team members
- How HR can establish a strong conflict resolution framework, offer mediation services, and support leaders in maintaining a positive work environment.
Resources mentioned:
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Don't Waste the Chaos, Embrace It!